Privacy Policy

Jo Borkett deeply respects your privacy. This privacy policy (the “Policy”) clarifies the manner in which we collect your personal information and what we do with it.

Jo Borkett cares about how your personal information is used and shared, and we take your privacy very seriously.

This Policy relates to our dealings with you in which we collect Personal Information (as described below), whether in person in our stores, or through the use of the Jo website. Because we gather certain types of information about our users, we want you to understand what information we collect, how we collect it, how that information is used, how you can access that information and how you can control our disclosure of that information.

By visiting our Site, using our services, purchasing products on our Website or providing us with Personal Information (as described below), you acknowledge that you consent to the practices and policies outlined in the current Privacy Policy and our Terms and Conditions.

You should review this Policy every time you provide us with Personal Information to satisfy yourself that you are content with it. If you do not agree with this Policy, please do not provide us with Personal Information or use our Site.

Who is Jo Borkett?

For purposes of this Policy, Jo Borkett means Jo Borkett Fashions (Pty) Ltd.

What is personal information?

Personal Information is information which refers to you as an individual specifically; this information includes such things as age, date of birth, income, e-mail and postal addresses, telephone numbers and financial information.

How is personal information collected?

Personal Information could be collected in our stores, it would also be collected online when you willingly register with us or update your existing profile with us, receive emails, answer surveys, enter contests or other promotional opportunities or make other submissions on our Site.

Our Site is for adult use only. We do not knowingly collect any Personal Information from children under the age of 13. Those under the age of 13 should not use the Site or provide any Personal Information.

Purpose of collection

We use your Personal Information in an effort to improve your shopping experience with us, to communicate with you about our products or promotions, to protect you and us from error and fraud, to process your requests or orders and to keep track of your purchases, transactions, payment history and to comply with legal requirements. We may also use this information to make offers to you, help us offer specific products to you and to help us grow and improve our Site and tailor it to your needs. Finally, we may use your information to conduct surveys and analyses for research, statistical and product development purposes and achieve other purposes as may, from time to time, be permitted by law.


We only share your Personal Information with other parties as described below.  We ensure the parties with whom we share your Personal Information follow practices at least as protective as those described in this Privacy Policy.

Agents: from time to time we employ other companies to perform functions on our behalf including fulfilling order deliveries, sending customer communications, analysing data, providing marketing assistance, processing payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Business transfers: in any corporate transactions (e.g. buying or selling of businesses, stores or business units) Personal Information is generally one of the transferred assets.

Fraud / Credit Risk: where necessary to prevent fraud or reduce credit risk we may exchange your Personal Information with other companies and organisations.

With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share your information.

Limiting use, disclosure and retention

Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law. It will be retained only as long as necessary for those purposes or as required by law.


We will keep your Personal Information as accurate, complete and up-to-date as necessary and reasonably possible for the purposes for which it is to be used. You may request access to any Personal Information we have on record in order to review and amend the information, as appropriate. In circumstances where your Personal Information has been provided by a third party, we will refer you to that party (e.g. credit bureaus).

Safeguards and accountability

We will protect Personal Information by security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: (i) physical security measures, such as restricted access facilities and appropriate disposal of Personal Information; and (ii) electronic security measures, such as password protection, for accessing computerized Personal Information.

We are responsible for Personal Information under our control, including any Personal Information that is transferred to third parties for processing, storage or other purposes.

When we use trusted third parties to act on our behalf by performing such functions as fulfilling orders, delivering packages, processing credit card payments or providing customer service, contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.

Openness and Individual access

This Policy and any related information are available at all times on our Site, under Privacy Policy, or on request.

Upon request, we will inform you of the existence, use and disclosure of Personal Information relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information and have it amended as appropriate.

Contacting us

For anything to do with this Policy, including questions, comments or withdrawing of consent, please contact us as follows: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will inform individuals who make enquiries or lodge complaints about our enquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.


You consent to the transfer of your Personal Information to a third party acquirer of Jo Borkett’s business.

Cookies and Beacons

Cookies are small text files which embed themselves on your hard drive from some of the Site’s pages. Cookies are harmless in the sense that they cannot extract any information from your hard drive, over which you have complete control. We use cookies to determine site traffic, convey useful information about your interests, and to personalize any future visits you make to the Site. Cookies do not systematically provide us with any personal information about you, and you can opt to stop receiving cookies at any time by simply modifying your browser’s configuration.

We also use Web beacons which are small strings of code that are placed in a website page or in an e-mail message. They are sometimes called "clear GIFs" (Graphics Interchange Format) or "pixel tags." When you visit a particular page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous Site visit. When used in an e-mail, web beacons enable us to know whether you have received the e-mail.

Revisions to this Privacy Policy

 We reserve the right to update or revise all or any part of this Privacy Policy from time to time.  A copy of the current Privacy Policy will be posted on our Website and we encourage you to check it periodically.  The version of the Privacy Policy which is current at the time you supply Personal Information to us applies to our treatment of your Personal Information.